![]() The Mitchell Connect revamp lets shops obtain assignments and transmit estimates, photos and documents to insurers. ![]() With Mitchell Connect’s web based design, the shop can upload any estimate from any estimating system that outputs EMS without the requirement for software downloads or licensing.” “While the actual function is similar to RC Connect, the newer Mitchell Connect makes it much more practical for an insurer to send an assignment to a non-DRP shop. “If you ask shops that have used Mitchell Connect and RC Connect they will tell you that it is a huge improvement in usability,” he wrote in an email. Its Web-based format makes the actual communication less cumbersome than with an installed piece of software, making it more likely the two parties will use the system to do business, according to Rozint. 15 the Mitchell Connect option is far more user-friendly. Though Mitchell had launched a similar feature known as RepairCenter Connect back in 2013, industry relations Vice President Jack Rozint explained Nov. Mitchell International announced last week that Mitchell Connect now lets insurers and shops outside of their direct repair networks easily communicate digitally.
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